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I’m Ken Lear,
entrepreneur and leadership expert, and I want to talk about utilizing social
media.
The golden rule of a successful sales transaction is getting
to know a sales prospect while establishing a solid relationship for them to
come back for more. New spectrums have been created to establish this
digitally, using social media as the main influence. Salespeople now have an
easy way to reach a target audience, and communicate with them at all times.
The biggest social media networks are worth billions of
dollars. This is a large amount of money that could be worth a lot more to the
sales industry. Utilizing social media can help with sales while also building
engagement and reputation. Being familiar with these social networks regularly
can help a business succeed, but it also could become trouble if not used
correctly.
For many salespeople, social media can become time-consuming
and distract from the real path to completing a sale. Salespeople should focus on
growing the customer base and reach more than gaining followers and friends.
Getting caught up with these interferences will not do the business any good.
Social media is centered on the idea that connections with
others can turn into relationships. This helps business in many different ways.
Relationships are the basis of business, which can lead to creating customers. They also allow the company to gain notoriety
on search engines and other social channels.
In a video by Jill Konrath, she
explains that selling on social media is centered on 4 aspects: building a
strong online brand, gathering sales intelligence, making connections, and sharing
the good stuff. All four of these things can lead to greater outreach with
potential customers that can lead to helping your brand on social media.
Trending topics are also great for sales. By taking
advantage of hashtags, a salesperson can reach out to more users who are
following the hot topics of the day. Not every visitor is a customer, but it will
give you more opportunities to get the attention of someone looking to buy.
Social media engagement has even become a business itself. Celebrities
and corporations have begun to buy
fake Facebook likes and fake Twitter followers. There is a growing market
for this fake engagement, and its leading to bad reputation from the public.
Soon, it’s going to be difficult to
The most important thing to take away from social media and
driving sales is to work on making your company an engaging brand. Users will
come back to a page if they enjoy the content, and can trust it. You want to
create an engaging and positive image for your brand. If you can do these
things, social media can become another medium for the company to grow.
Ken Lear is a father and an entrepreneur specializing in leadership and business consulting.
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